OTRS Documentation OTRS User Manual Logo
8.0

Agent Interface

  • Login to Agent Interface
  • Navigation And Usage
  • Personalization
  • Personal Dashboard
  • Tickets
  • Articles
  • Knowledge Base Articles
  • Customers
  • Customer Users
  • Notifications
  • Statistics and Reports
  • Calendar Overview
  • Chat
  • Search
  • Mobile App

External Interface

  • Login to the External Interface
  • Home Page
  • Main Navigation and Footer
  • Personal Preferences
  • Create New Tickets
  • Ticket List
  • Ticket Detail View
  • Ticket Notifications
  • Service Catalog
  • Knowledge Base
  • Search
  • Custom Pages
  • Chat
OTRS User Manual
  • Docs »
  • Search
  • Edit on GitHub

© Copyright 2001-2020 OTRS AG, https://otrs.com/